REAL assistance. REAL solutions.

Real Travel Assistance (RTA) challenges the status quo. We re-define global medical assistance, delivering outcome-driven case management and comprehensive health solutions for our clients.


Our promise of quality is strengthened by strict standards that drive improved health outcomes. These standards are seen throughout our provider network, from health facilities to aeromedical evacuation solutions.


Our team is committed to ensuring transparency for our clients throughout our service delivery chain. Building trust and confidence for our clients and enabling partners alike.


Our entire team is focused on superior patient outcomes. Our medical leadership and oversight work actively in real-time with case managers driving the best possible patient care.


Real Travel Assistance (an AMI Company) grew out of the collaboration of industry leaders and AMI Expeditionary Healthcare (AMI). Recognising the need for providing improved assistance services in an evolving global environment, RTA and AMI have merged to provide the kind of assistance clients expect into the future.

Combining expertise across service segments Real Travel Assistance is focused on healthcare outcomes for clients and patients. Before, during and after travel, our team is dedicated to our client needs in navigating global healthcare needs.

We believe in genuine transparency and intimate collaboration with our clients. Elevating the client and patient experience is the cornerstone of our agenda to provide the highest level of service and support.

24/7 Operations Centre/
Case Management

Our Operations Centre, based in Stansted, United Kingdom is further supported by regional offices in Malta, Johannesburg, and Washington D.C.

Cost Containment

Real Travel Assistance focuses on minimizing costs. To achieve this, we have established worldwide cost containment networks.

Provider Network

Operating on a global scale, Real Travel Assistance maintains a worldwide network of providers.

Medical Escorts

Patients are accompanied by specialized medical professionals, ensuring optimal care throughout of the journey.

Aeromedical Evacuation

Our team of case managers, pilots, and medical professionals work in unison to provide the highest level of care as we transport your patient.

Tailored Client Solutions

Real Travel Assistance is part of the AMI group of companies and as such has the ability to provide extended and comprehensive ‘in-house’ solutions for our clients with more demanding requirements.

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